SuburbanTS – Tenant Services Dubai
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Home Tenant Services
For Tenants in Dubai

Your Rented Home
Deserves
Expert Care.

Whether your landlord is slow to respond or you need something fixed fast — we've got you covered. Professional maintenance for tenants, done right and done quickly.

<60min
Avg. response time
30-day
Workmanship guarantee
7/7
Days a week availability

From Request to
Resolved — Fast

1

Book Online

Tell us what needs fixing via our portal. Takes less than 2 minutes — no phone calls needed.

2

We Confirm

A certified technician is assigned and you receive a confirmed time slot that suits you.

3

Job Done

Our tech arrives, completes the work, and you approve before they leave. No surprises.

4

Guaranteed

All completed work carries a 30-day guarantee. If it's not right, we come back — no charge.

Services Tailored
for Tenants

Common issues in rented properties, handled professionally and quickly — so you can get back to living comfortably.

Most Common
🔧

Plumbing Repairs

Leaky taps, blocked drains, running toilets, low water pressure — all resolved by certified plumbers with no mess left behind.

✓ Typically resolved same day
❄️

AC Servicing

AC not cooling properly? We handle deep cleans, gas top-ups, thermostat issues and full unit inspections to keep you comfortable.

✓ Priority response in summer

Electrical Fixes

Tripped breakers, dead sockets, flickering lights — our certified electricians fix it safely and correctly, every time.

✓ Same-day urgent slots
🚪

Doors & Locks

Stiff doors, broken handles, lock replacement and smart lock fitting. Security and comfort sorted.

✓ Emergency lockout help
🪟

Carpentry & Fixtures

Cabinet hinges, shelving, furniture assembly, window repairs — all the little carpentry jobs that make daily life easier.

🖌️

Touch-Up Painting

Scuffs, marks and wall damage painted over neatly. Ideal before move-out inspections to protect your deposit.

✓ Deposit protection tip
🛠️

Handyman Jobs

TV mounting, curtain rails, picture frames, blind fitting — the jobs that pile up. We clear the list in one visit.

🚿

Bathroom Issues

Grouting, sealant, showerheads, taps, and tile repairs. Keep your bathroom in great shape throughout your tenancy.

Know What You're
Responsible For

In Dubai, maintenance responsibilities are split between landlords and tenants. Understanding this can save you money and protect your deposit.

  • Landlords must handle major structural and system repairs (pipes, electrical mains, AC units)
  • Tenants typically cover day-to-day wear: light bulbs, minor leaks, door handles
  • Keep records of all maintenance requests — we can help you document
  • Move-out condition affects your security deposit return
  • RERA regulations protect both tenant and landlord rights in Dubai
  • We help you fix what you're responsible for — transparently and fairly

Move-Out Checklist

Walls & Paintwork Tenant Responsibility
AC Servicing Shared / Discuss
Major Plumbing Landlord's Duty
Fixtures & Fittings Tenant Responsibility
Structural Repairs Landlord's Duty
Cleaning & Touch-Ups Tenant Responsibility

This is a general guide. Always refer to your tenancy agreement and seek legal advice for disputes.

Something Needs
Fixing at Home?

Don't wait — book a certified technician today and get it sorted.

📅 Book a Service Now

The Standard You
Deserve at Home

Certified Technicians

All our professionals are vetted, trained, and fully certified in their trade.

Transparent Pricing

No hidden fees. You get a clear quote before any work begins — always.

Work Guaranteed

All jobs come with a 30-day workmanship guarantee. We stand behind our work.

7-Day Availability

Weekdays, weekends and public holidays — we're available when you need us.

Fast Response

Our average response time is under 60 minutes for urgent requests in Dubai.

Tenant Friendly

We understand tenancy pressures. We work around your schedule and budget.

Tenant FAQs

Yes — for repairs that fall under your responsibility as a tenant, you can book directly with us. For major works, we'd recommend notifying your landlord. We can also help facilitate communication with property managers if needed.
Our average response time for urgent requests is under 60 minutes across Dubai. For issues like total electrical failure, burst pipes, or AC failure in summer, we prioritise immediate dispatch.
Absolutely. Our technicians can provide a written condition report and photo documentation of any issues found during a visit, which you can use when communicating with your landlord or property manager.
Yes! Our move-out package covers touch-up painting, minor repairs, cleaning of AC filters, and general snag fixes to help you return the property in good condition and protect your security deposit.
We provide clear, upfront quotes before any work begins. There are no hidden fees. Call-out and inspection for Townsquare residents is currently free.